Leadership & Management Apprenticeships
Level 5 Operations Manager.

Operations Managers lead teams and collaborate with senior managers to achieve organisational goals. They are vital to any business with an operational department, guiding and supporting the workforce.

Duration: Up to 18 months + 3 month assessment period

Delivery mode: Online in the workplace

Awarding Body: ILM

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What Skills Will I Gain?

As an apprentice, you’ll develop your skills through a mix of online workshops and personalised one-to-one support with a Get Set UK Learning Development Mentor and specialist trainers, covering:

  • Understanding diverse leadership styles through coaching, mentoring, and effective delegation. Manage change and deliver solutions.

  • Manage relationships with key stakeholders and suppliers through negotiation, influencing, and conflict management.

  • Problem-solving and decision-making techniques, including data analysis, while considering organisational values and ethics.

  • Time management techniques and planning approaches to prioritise activities effectively.

  • Manage projects using relevant tools and techniques while understanding risk management.

  • Business finance principles, including budget management and financial forecasting.

  • Apply appropriate interpersonal skills and communication techniques.

What to Expect from
Your Employer.

Your employer must give you the chance to regularly put your learning into practice to help you build real workplace experience and develop the skills, knowledge, and behaviours you need to complete your Apprenticeship.

You will be supported with:

  • Leading teams, managing individuals, and providing clear direction and guidance.

  • Managing projects effectively, working to budgets, and driving continuous improvement.

  • Engaging with internal and external stakeholders to build strong relationships.

  • Understanding and applying relevant legislation and organisational policies.

  • Supporting continuous professional development for team members and addressing training needs.

  • Analysing data to inform decisions and monitor performance.

Completing Your Apprenticeship.

Every Apprenticeship ends with an End Point Assessment (EPA). This is your chance to show everything you’ve learned, the knowledge, skills, and behaviours you’ve built throughout your training. The EPA is carried out by an independent assessor and may include practical tasks, written tests, or an interview, depending on your Apprenticeship. Successfully passing your EPA proves your competence and earns you a recognised qualification, setting you up for the next stage in your career.

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Am I Eligible for an Apprenticeship?

Apprenticeships are open to a wide range of people. Whether you’re just leaving school, looking to upskill in your current role, or ready to retrain for a new career, an Apprenticeship offers a practical and rewarding route to earn, learn, and progress.

To start an apprenticeship, you need to be:

✔️ 16 or over

✔️ Eligible to work in England

✔️ Not in full-time education

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Get Set for Apprenticeships.

Start your Apprenticeship journey today.

Apply here

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