A success story

Roda’s success story.

Get Set for Skills for Work training. Roda’s journey into hospitality.

Skills for Work | 04 September 2025

When Roda joined our Skills for Work Hospitality course she was searching for more than new skills, she wanted to rebuild her confidence. After over a year out of work and with no prior experience in hospitality, her motivation had started to dip.

From the very first session, Roda felt the benefit of learning in a supportive group, sharing experiences, and building her knowledge step by step. With encouragement from her Get Set UK Tutor, Mark Phoenix (Published Author), she grew in confidence and realised just how much she had to offer.

The outcome:
✅ Gained her Level 1 Award in Hospitality
✅ Secured a job interview with Mont Calm Hotels
✅ Most importantly, rediscovered her confidence and drive

Find out more about how our Skills for Work help people unlock their potential, boost their confidence, and move towards lasting employment, here

“Before joining the course, I didn’t have much experience or direction in hospitality. Throughout the course, I gained practical knowledge in customer service, food safety and teamwork. Mark, my tutor, you are amazing, always kind, patient, and encouraging. Now that I’ve completed the course, I feel much more confident and ready to take the next step towards working in the hospitality industry.”

Roda Muhamed, Skills for Work participant

“Roda is a great learner who applies herself 100% to everything she does. I’ve seen her self-confidence grow throughout the course, and she’s proven to be a fantastic team player.”

Mark Phoenix , Employability Tutor

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