Business Admin/Customer Service Apprentice – Get Set UK

Job Type: Apprenticeship
Apprenticeship: Level 3 Business Administrator

Location: L20 3QY

Annual Wage: £18,000

Hours: 35 hours a week

Working Week: Monday – Friday 9am – 5pm

Are you an enthusiastic team player with excellent customer service skills? If so, we have a fantastic opportunity to join the Restart team at Get Set UK. You will be first point of contact via telephone and front of house to support our clients. You will also be required to support the team with administration tasks.

What will the apprentice be doing?

  • Front of house reception.
  • General office admin.
  • Telephone support.
  • Meeting & greeting customers.
  • RESTART Scheme contract support / duties can vary.
  • Basic IAG.

What training will the apprentice take and what qualification will the apprentice get at the end?

  • You will achieve the Level 3 Business Admin Apprenticeship Standard.
  • There will be workshops to attend via Teams/Zoom.
  • You will have a mentor for one to one teaching and learning.
  • In-house training will be given to support specifics of the role.

Desired skills and personal qualities

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental
  • Patience
  • Able to use CRM systems
  • Positive demeanor


  • GCSE or equivalent English (Grade 4/C) essential
  • GCSE or equivalent Maths (Grade 4/C) essential

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