Location: SW4 6JP
Annual Wage: £10,296
Hours: 37.5 hours a week
Working Week: Monday – Friday 9am – 5pm
We have a fantastic opportunity to join the team in an administration position. You will learn all aspects of the business from HR to compliance.
What will the apprentice be doing?
The post-holder provides a range of administration service and therefore work is generated throughout the day. This might include the following tasks:
- Arrange necessary stationery orders
- Prepare and issue letters
- Issue and distribute emails as requested
- Answering the telephone and covering reception, after initial training. Dealing with small queries where possible else relaying messages.
- Letters and email communication
- Booking meetings and venues
- Ensure you are professional when always carrying out duties.
- Maintain a spreadsheet of screening and vetting ensuring it is a working document and kept up to date, monitoring on a weekly basis and informing the HR Officer of any potential issues in a timely manner
- Maintaining inhouse system with care worker and client details and information
- To maintain employee data and personnel records in a confidential and professional manner and ensure data protection of sensitive information, ensuring all information is up to date
- Undertaking reference requests both internally and externally
- Copying of documents as required, ensuring that legal and company requirements are maintained
- Assist with induction coordination
- Assist with sending out and confirming care worker schedules
- Assist with obtaining care worker availability
- Any additional duty which may reasonably be expected to be performed, as required by the Directors, or any of the Company’s clients (where such a request is in keeping with the Company’s policies at any time)
Skills and Abilities
- Able to work autonomously, using own initiative and linking with Line Manager as and when required
- Able to work as a team, creating positive team culture and morale.
- Excellent interpersonal and communication skills whilst working collaboratively with peers and team members to achieve desired goal
- Having a calm and tactful manner.
- Ability to be flexible, adaptable and multitask and adapt to ever changing priorities over a range of disciplines
- Is resilient, ability to work under pressure and to strict guidelines
- Operates with integrity, is honest and reliable and professional at all times
- Ability to liaise with employees at all levels across the business
- Is energetic, has enthusiasm and driven
- Provides the highest level of customer service and delivery
- Has excellent attention to detail and accuracy
- Working with HR systems and databases
- Dealing with personal issues with employees in a confidential, sensitive and appropriate manner
What training will the apprentice take and what qualification will the apprentice get at the end?
- You will achieve the Level 3 Business Administration Apprenticeship Standard.
- There are workshops that you will need to attend via Teams/Zoom.
- You will have a mentor for one to one teaching and learning.
- In-house training will be given to support specifics of the role.
Desired skills and personal qualities
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Logical
- Team working
- Initiative
- Non judgemental
Qualifications
- GCSE or equivalent English (Grade 4/C) essential
- GCSE or equivalent Maths (Grade 4/C) essential