IPS Business Administration Apprentice – Get Set UK

Job Type: Apprenticeship
Job Location: Crawley

Location: RH10 6AD

Annual Wage: £14,000

Hours: 35 hours a week

Working Week: Monday – Friday 9am – 5pm

Get Set UK is an award-winning organisation that provides exciting opportunities to work within central support functions. We’re looking for a highly motivated individual to join our team as an IPS Business Administrator focused on the Work Wise contract. This is a fantastic opportunity to gain valuable experience in a supportive environment.

What will the apprentice be doing?

  • Provide administrative support to the IPS employability team specifically focused on the Work Wise programme.
  • Maintain accurate client databases by updating information on participants in the Work Wise programme.
  • Maintain and strengthen the referral network established with healthcare professionals and job centers for the Work Wise programme.
  • This may involve initiating contact, following up on leads, and building relationships with external partners.
  • Work collaboratively with the team to gather information required to complete tasks for participants in the Work Wise programme.
  • Proactively chase key documentation and upload it to the relevant database for participants in the Work Wise programme.
  • Deal with enquiries efficiently and in line with agreed service standards, referring complex issues to the manager or relevant expert.
  • Maintain and effectively use office systems, keeping property files and computer databases up to date for participants in the Work Wise programme.
  • Process incoming referrals efficiently and accurately, ensuring all necessary participant information is captured in the client database.
  • Collaborate with healthcare professionals and job centres to cultivate a strong referral network, enhancing client pathways to employment

What training will the apprentice take and what qualification will the apprentice get at the end?

  • You will achieve the Level 3 Business Admin Apprenticeship Standard.
  • You will be assigned a mentor who will work with you on a one to one basis.
  • There will be workshops that you need to attend remotely via Zoom.
  • In-house training will be given to support specifics of the role.

Desired skills and personal qualities

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Presentation skills
  • Administrative skills
  • Team working
  • Initiative
  • Motivated and enthusiastic

Qualifications

  • GCSE or equivalent English (Grade 4/C) essential
  • GCSE or equivalent Maths (Grade 4/C) essential

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