Employment Advisor

Job Category: Advisor
Job Type: Full Time
Job Location: Crawley Havant Portsmouth
Salary: £26500 - £29000

Job Purpose:

  • Deliver high-quality services in line with Get Set UK’s delivery model.
  • Provide sustainable employment solutions to customers.
  • Demonstrate drive and focus by delivering customer progression.
  • Proactively assist customers in maintaining employment and achieving long-term success.
  • Motivate customers to improve their skills and capabilities
  • Maintain service quality standards by adhering to external and contractual requirements.

Responsibilities: Customer Support

  • Assess customer needs and barriers with integrity and create action plans to address concerns.
  • Empower customers through training and sustainable employment
  • Help customers become job-ready with employer-led advice and guidance.
  • Provide constructive feedback and support for the improvement of customers.
  • Promote best practices to help customers maintain employment.
  • Demonstrate motivation and meet targets and deadlines.
  • Support work-ready customers into employment.
  • Signpost customers to services that can help them overcome challenges related to drug, alcohol, housing, and finance concerns.
  • Track and record customer progress on the CRM platform.
  • Build strong partnerships with job centres, local authorities, and community associations.

Key Skills Required:

  • Strong communication skills with conflict resolution experience.
  • Ambitious, resourceful, and innovative in supporting customers.
  • Confidence in a target-driven environment with a focus on people development.
  • Empathy towards vulnerable or challenging groups, showing a strong desire to help.
  • Experience in creating SMART action plans and conducting individual needs assessments.
  • Knowledge of computers, data entry, and MS Office.

Benefits:

  • Company pension & events
  • Gym membership
  • Private medical insurance
  • Wellness Programs
  • Employee Forum

We are a Disability Confident Employer and welcome all applications. Get Set UK is an Equal Opportunity Employer, offering employment without regard to age,  disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, and any other protected status. Our aim is to support and maintain the physical and mental health of all people at work. If you require reasonable adjustments in applying for a role within, Get Set UK Group, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to HR Department at recruitment@getsetuk.co.uk

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