Business Administration Apprentice – Commisceo Primary Care

Job Type: Apprenticeship
Apprenticeship: Level 3 Business Administrator

Location: SS2 6BB

Annual Wage: £11,648

Hours: 35 hours a week

Working Week: Monday – Friday 9am – 5pm

Working alongside our friendly team completing a variety of admin-based jobs.

What will the apprentice be doing?

There are several jobs that could potentially arise through working this role, such as:

  • General administration duties – answering telephone calls, taking messages or transferring calls to the appropriate staff member. Monitoring emails. Document scanning. Stock monitoring – clinical and non-clinical.
  • Ordering and cancelling of couriers with our provider via email / telephone. Learning our clinical systems and once trained completing day to day tasks using this – such as booking appointments, clearing tasks etc.
  • Learning our swabbing and medication processes – kit preparation, paperwork, results management, staff allocation and supporting admin tasks.
  • Learning our Rota system and once trained monitoring staff clock in and outs, ensuring all staff are present at their shift start time and following up with any that aren’t etc.
  • Please be advised that the above is an outline only and is not definitive or restrictive in anyway.

What training will the apprentice take and what qualification will the apprentice get at the end?

  • You will achieve the Level 3 Business Administration Apprenticeship Standard qualification.
  • There are workshops that you will need to attend via Teams/Zoom.
  • You will have a mentor who will deliver one to one teaching and learning.
  • In-house training will be given to support specifics of the role.

Desired skills and personal qualities

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental
  • Patience


  • GCSE or equivalent English (Grade 4/C) essential
  • GCSE or equivalent Maths (Grade 4/C) essential


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