Business Administration Apprentice – Basildon First Primary Care

Job Type: Apprenticeship
Apprenticeship: Level 3 Business Administrator

Location: SS15 5HL

Annual Wage: £16,770

Hours: 37.5 hours a week

Working Week: Monday – Saturday – 2 days off in the

We are hiring for a trainee administration role for West Basildon Primary Care network, working with 5 doctor surgeries, clinicians and staff to ensure smooth running of services and patient care. week

What will the apprentice be doing?

  • To deal with telephone enquiries, taking and conveying messages appropriately
  • To sort incoming emails and prepare outgoing emails.
  • Make appointments and, give nonclinical advice as directed, taking necessary action for the call to be handled as quickly and efficiently as possible
  • Liaise regularly with Primary care staff, Clinicians and GP surgeries to ensure swift information is transferred and patients are dealt with efficiently.
  • Maintain an up to date filing and archive filing system, according to PCN Policy.

What training will the apprentice take and what qualification will the apprentice get at the end?

  • You will achieve the Level 3 Business Administration Apprenticeship Standard qualification.
  • There are workshops that you will need to attend via Zoom.
  • You will have a mentor who will work with you on a one to one basis.
  • In-house training will be given to support specifics of the role.

Desired skills and personal qualities

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Team working
  • Initiative


  • GCSE or equivalent English (Grade 4/C) essential
  • GCSE or equivalent Maths (Grade 4/C) essential

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