Location: SS6 7UY
Annual Wage: £11,648 – £20,820
Hours: 35 hours a week
Working Week: Monday – Friday
We are looking for a friendly and organised receptionist to handle front desk operations. This role involves being the first point of contact for visitors, answering calls, managing mail and deliveries, and providing support for training records and other administrative duties.
What will the apprentice be doing?
- Greet Visitors: Welcome visitors and direct them to the appropriate person or department.
- Answer Phone Calls: Greet callers and direct them to the appropriate person.
- Monitor Info Mailbox: Check and respond to emails in the info mailbox.
- Handle Mail: Sort and distribute incoming and outgoing mail.
- Manage Deliveries: Track and document incoming deliveries.
- Upload Training Records: Input training records into the system accurately.
- Monitor Expiring Training Records: Oversee and notify regarding training records set to expire for all staff.
- Report Close Calls: Keep records of close call incidents for reporting.
- Update KPls: Maintain and update key performance indicators.
- Send Briefing Records: Prepare and send briefing documents to staff.
- Manage Supply List: Oversee insurance and accreditation documents and ensure Excel files are valid.
- Administrative Tasks: Assist with other administrative tasks as requested by management.
What training will the apprentice take and what qualification will the apprentice get at the end?
- You will achieve your Level 3 Business Administration Apprenticeship
- There will be workshops that you need to attend via Teams
- You will have a mentor for one to one teaching and learning.
- In-house training will be given to support specifics of the role.
Desired skills and personal qualities
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Logical
- Team working
- Initiative
Qualifications
- GCSE English (Grade 4) essential
- GCSE Maths (Grade 4) essential