Location: CM1 4JS
Annual Wage: £13,741
Hours: 30 hours a week
Working Week: Monday – Friday
As the Healthcare Administrator, you will be responsible for creating employee work schedules, monitoring service user calls, maintaining service user alerts and recording them in a timely fashion, and ensuring compliance with regulations. The ideal candidate will be professional & courteous, with excellent written and verbal communication skills.
What will the apprentice be doing?
- Assessment of new service users and their files as per YB4MC admission process.
- Monitor birdie alerts daily and prepare accurate reports about your findings.
- Keep detailed records of medical and office supplies stock.
- Inform employees of new policies and other changes.
- Develop work schedules for all employees, and service users’ ongoing assessments.
- Coordinate with managers, carers and other healthcare professionals to identify their issues and needs.
- Respond to questions from GPs, District nurses, social services, and service users and their families/next of kin promptly.
- Ensure service user’s medical records are kept up to date.
- Keep records of all expenses and recommend techniques to reduce costs.
- Ensure all departments comply with the current healthcare laws and regulations.
- Maintenance of the shared drive.
- Plan and book meetings
- Recording phone messages and calls back promptly.
- Assist with the staff recruitment processes.
- Management of the YB4MC website and social media platforms.
What training will the apprentice take and what qualification will the apprentice get at the end?
- You will achieve the Level 3 Business Administrator Apprenticeship standard
- There will be workshops that you need to attend via Teams
- You will have a mentor for one to one teaching and learning.
- In-house training will be given to support specifics of the role.
Desired skills and personal qualities
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Logical
- Team working
- Initiative
Qualifications
- GCSE English (Grade 4/C) essential
- GCSE Maths (Grade 4/C) essential