Administrator / Office Coordinator

Job Category: Administrator Coordinator
Job Type: Full Time
Job Location: Burnley
Salary: £22000 - £24000

Get Set UK delivers high-quality services within local communities across a range of sectors including employment, skills and refugee support. We believe in providing a supportive space for all our employees to thrive and develop their careers. Our commitment to diversity and inclusion creates an environment where everyone’s unique perspectives are celebrated, fostering innovation and collaboration.

Get Set for making a difference to people’s lives!

Job Purpose

  • Uphold professional integrity by maintaining sensitive company records.
  • Ensure all equipment/fixtures are reported timely to our contractors.
  • Demonstrate efficiency by overseeing systems, paperwork, and administrative tasks in strict alignment.
  • Collaborate and assist the business manager in conducting tailored risk assessments specific to our work environment.

Key Responsibilities

Branch Operations:

  • Ensure the branch is opened and closed while maintaining detailed logs in accordance with company policy.
  • Demonstrate commitment by organizing Health & Safety (H&S) folders and records in strict adherence to our H&S Policy.
  • Supervise visitor and customer access, with a vigilant eye on security to prevent breaches.
  • Efficiently manage branch phone communications, providing prompt and helpful responses to inquiries and ensuring seamless call transfers
  • Skilfully operate the branch’s Private Branch Exchange (PBX) systems, ensuring seamless call transfers to support the team effectively.
  • Efficiently handle deliveries, oversee courier collections, and maintain organized booking records for our dynamic workspace.
  • Effectively manage the branch’s petty cash, issuing vouchers and travel cards to customers, and conducting weekly reconciliations for business manager approval, ensuring smooth financial operations.
  • Proactively procure stationery and necessary supplies, keeping our workspace fully equipped and efficient.

Visitor and Customer Relations:

  • Welcome our program participants and visitors with professionalism, championing our vision of equal opportunities and values.

Health and Safety:

  • Vigilantly perform timely health and safety checks, promptly reporting any concerns to the business manager, ensuring a secure and healthy environment.
  • Swiftly report any faulty equipment or fixtures to external parties to ensure timely repairs and maintenance.

Administrative Support:

  • Offer unwavering administrative support across diverse projects, using best practices to drive success.
  • Efficiently manage IT equipment for new team members and facilitate the smooth return of equipment from departing staff.

Key Skills Required

  • Demonstrate strong administrative support and customer service skills in a customer-focused, inclusive environment.
  • Demonstrate exceptional time management, planning, problem-solving, and organizational skills to achieve your objectives.
  • Ability to cultivate powerful interpersonal skills, excelling both independently and as a dynamic team player, all driven by initiative and motivation.

Ideal Candidate

  • Expert as an accomplished office administrator/manager, adept in a wide array of office functions, ready to make an impact.
  • Passionate about empowering and supporting adults from challenging environments, with learning disabilities and neurodiverse individuals through valuable hands-on experience.
  • Demonstrate strong communication skills, marked by clarity and sensitivity.


  • Company pension & events
  • Flexible schedule; Gym membership
  • Private medical insurance; Wellness programs
  • Employee Forum (Your voice matters, at Get Set UK employees have a say in how we run the business.)

Why Get Set UK?

As a forward-thinking organisation, we prioritise the growth and development of our staff. With an emphasis on consistent performance and comprehensive training and mentorship, we empower our team members to achieve their full potential and take their careers to new heights. Join us in a fast-growing company that values professional integrity, people development, and a drive
and focus on excellence. We are a Disability Confident Employer and welcome all applications. Get Set UK is an Equal Opportunity Employer, offering employment without regard to race, colour, religion, sex, physical and mental disability, age, citizenship, pregnancy, genetic information, veteran status, gender identity, gender expression, sexual orientation, national origin, and any other protected status. Our aim is to support and maintain the physical and mental health of all people at work.

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Get Set UK is the trading name of Get Skills Employment & Training Limited and Journey2work a registered charity. © 2024 Get Set UK. All rights reserved. Privacy Policy

Registered office: Get Set UK Second Floor, Quadrant House, 250 Kennington Lane, London, SE11 5RD