Employment Advisor

Job Category: Advisor
Job Type: Full Time
Job Location: London
Salary: £28500 (Moves to £30000 post probation)

Get Set UK (GSUK) delivers high-quality services within local communities across a range of sectors, including Employment Services, Education and Refugee Integration and Support. We are a fast-growing business with a mission to support more people to maximise their employment and career potential. If you are interested in this role and want to work for an organisation that makes a positive difference in people’s lives, Get Set UK will support you in developing your career from day one.

Get Set to make a difference in people’s lives!

Job Purpose

  • Deliver a high-quality service in line with Get Set UK’s delivery model, demonstrating a commitment to an inspiring and proud service.
  • Demonstrate experience in providing sustainable employment to customers.
  • Work with teams to support customer progression, demonstrating drive and focus.
  • Demonstrate a proactive approach in supporting customers to maintain employment and achieve long-term career success.
  • Motivate customers in line with our vision to improve their skills and capabilities.
  • Maintain high-service quality standards by adhering to external and contractual requirements.

Key Responsibilities 

Customer Support

  • Demonstrate integrity by assessing the needs and barriers of customers. Create action plans that show your commitment to understanding and addressing their concerns.
  • Empower customers to achieve their goals through training and employment.
  • Assist customers to become job-ready, providing employer-led advice and guidance with responsibility.
  • Provide constructive feedback, and enable improvement, and preparation for the dynamic work environment.
  • Support customers in maintaining employment by promoting best practices.
  • Demonstrate motivation and focus by striving to meet targets and deadlines.
  • Support work-ready customers into employment.
  • Signpost customers for health, drug, alcohol, housing, and finance advice with a considerate approach
  • Track and record the progress of customers on the CRM platform, ensuring transparency and communication.
  • Work within Jobcentres, local authorities, and community associations, fostering strong partnerships.

Key skills required

  • Demonstrate strong communication skills by providing clear examples of situations where you managed conflict.
  • Be ambitious, resourceful, and innovative in supporting our customers to find sustainable employment.
  • Demonstrate drive and focus by being confident in working in a target-driven environment.
  • Team player supporting colleagues with an emphasis on people development.
  • Empathetic to vulnerable or challenging groups, showing consideration and a strong desire to help.
  • Experience in creating SMART action plans and conducting individual needs assessments.
  • Experience creating strong long-term partnerships with external partners and communities.
  • Demonstrate professional integrity and a high level of accuracy in line with the compliance contractual expectations.
  • Computer, data entry, and MS Office skills knowledge required.

Ideal Candidate

  • Excellent ability to demonstrate all the above skills and responsibilities.
  • A strong sense of responsibility, embracing drive and focus while focusing on commercial growth.


  • Company pension & events
  • Gym membership
  • Private medical insurance;
  • Wellness programs
  • Employee Forum (Your voice matters, at Get Set UK employees have a say in how we run the business.)

Why Get Set UK?
As a forward-thinking organisation, we prioritise the growth and development of our staff. With an emphasis on consistent performance and comprehensive training and mentorship, we empower our team members to achieve their full potential and take their careers to new heights. We are a Disability Confident Employer and welcome all applications. Get Set UK is an Equal Opportunity Employer, offering employment without regard to race, colour, religion, sex, physical and mental disability, age, citizenship, pregnancy, genetic information, veteran status, gender identity, gender expression, sexual orientation, national origin, and any other protected status. Our aim is to support and maintain the physical and mental health of all people at work


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Get Set UK is the trading name of Get Skills Employment & Training Limited and Journey2work a registered charity. © 2024 Get Set UK. All rights reserved. Privacy Policy

Registered office: Get Set UK Second Floor, Quadrant House, 250 Kennington Lane, London, SE11 5RD